Passengers are required to check the validity of their travel documents beforehand and whether a visa is required to enter Turkey.

Passengers are required to check the validity of their travel documents beforehand and whether a visa is required to enter Turkey. Passports must be valid for at least until the end of the stay.

For citizens of countries subject to visa regulations, there are visa counters in the arrival hall before the passport control in order to facilitate visa procedures. Click to see our arrival hall.

For more detailed information about visa procedures and fees in different countries, please visit the website of the Ministry of Foreign Affairs of the Republic of Turkey. (Link content is in Turkish)

Passengers arrive at the baggage claim hall after passport control. Free luggage trolleys are available here.

At Fraport TAV Antalya Airport, airlines and ground handling companies are responsible for the transportation and delivery of luggage. Please contact the relevant airline/ground handling company for further assistance.

Passengers have to go through customs after passport control and baggage collection. If you do not have any belongings to declare, you can pass through the green area without being subject to inspection.

Passengers with goods subject to customs procedures must pass through the red customs point. The necessary assistance for the declaration of the goods will be provided by the customs officers.

Duty-free products that are not allowed to pass through customs and items that are prohibited or subject to restrictions must be declared. (weapons, ammunition, drugs, or protected animal species) You can access information about the customs procedures and the paragraphs regarding the passengers mentioned in Customs Law No. 4458 from the link. (Link content is in Turkish)

Has your flight been canceled or seriously delayed?

It is the responsibility of the airline companies to provide information in the event of such inconveniences. By law, the airline is required to inform you of your rights, and how and where you can file a complaint.

Ask your airline or tour operator's information desk about compensation and assistance. Click the below links to read the regulations regarding the rights of airline passengers:

For information on the rights of air passengers in the European Union, please check the information provided by the European Commission:

To get information by phone:

Civil aviation general directorate

Telephone: + 90 (312) 203 60 00 - (242) 330 32 38

Both our airport and our airlines offer many services to make your travel as easy as possible.

We are happy to host our children at our airport. We have a children's playground in Terminal 1 and Terminal 2 each, and all our terminals are equipped with suitable childcare rooms.

To find these facilities on our terminal map, please click here. 

We would like to point out that there are many activities for children at our airport. Many of our stores offer colorful toys and our restaurants serve special menus for our little guests.

Airlines are obliged to take care of unaccompanied children. Airlines guide your child throughout the entire journey and ensure their safety throughout the journey. Our outgoing child passengers are accompanied from the check-in counter to the plane, and our incoming child passengers are handed over to their families upon departure. Contact your airline for more information.